Privacy policy
Last updated: May 8, 2026
This Privacy Policy describes how user personal information is handled in BestPlace (the "Service").
1. Information collected
- Email address (for account authentication)
- Search history (address text, coordinates, search timestamp)
- Language preference (Japanese or English)
- Plan subscription status and remaining ticket count
- Browser/OS information and IP address (only as necessary for fraud detection)
2. Purpose of use
Information is used to provide and improve the Service, analyze usage, detect fraud, support users, and comply with applicable laws. We will not use information beyond the above purposes without the user's consent.
3. Third-party providers & processors
The Service uses the following processors and providers:
- Supabase Inc. (USA) — database and authentication backend
- Vercel Inc. (USA) — web hosting
- Anthropic, PBC (USA) — generation of AI area summary (only the address is transmitted; no user personal information is sent)
- Stripe Inc. (USA) — payment processing (after implementation)
We will not provide personal information to any third party other than the above, except where required by law.
4. Cookies & analytics
The Service uses minimal cookies necessary to maintain login state. We do not currently use any analytics tools; should we introduce them in the future, this Policy will be updated and announced.
5. Data retention
Account information and search history are retained until the user deletes their account. Upon deletion, all data is immediately and permanently removed and is gradually deleted from backups (backup retention up to 30 days).
6. Disclosure, correction & deletion requests
Users may request disclosure, correction, or deletion of their personal information. Search history can be viewed and full account deletion can be performed from "Settings" in My Page. Other requests may be sent via the Contact link in the footer.
7. Amendment
This Policy may be amended in response to changes in laws or business operations. Significant changes will be announced on the Service.
8. Contact
Questions or requests regarding the handling of personal information may be sent via email through the Contact link in the footer.

